Help


We're here to help! If you have any questions or just want a friendly person to guide you through the process please do not hesitate to drop us an email at support@booktrackclassroom.com. We'll get back to you within one business day.

 

Frequently Asked Questions

  1. Can Booktrack Classroom be used on iPads/tablets or mobiles?
  2. If my students publish on the Booktrack Classroom website can they read their work on mobile?
  3. What software do my students need to run Booktrack Classroom?
  4. What books do you have available?
  5. I can't access Booktrack Classroom at my school?
  6. I already have a login for Booktrack Studio, why can't I sign up for Booktrack Classroom?

 

Q: Can Booktrack Classroom be used on iPads/tablets or mobiles?

A: The Booktrack Classroom app for Android phones and tablets and Apple iPhones and iPads will be available soon. It should be noted that this is for reading only, and that Booktracks can only be created at www.booktrackclassroom.com.

 

Q: If my students publish on the Booktrack Classroom website can they read their work on mobile?

A: Yes, all Booktracks that are created on the Booktrack Classroom website will be available to read on mobile devices as soon as they are published.

 

Q: What software do my students need to run Booktrack Classroom?

A: Booktrack Classroom works best with the Google Chrome web browser (which can be downloaded for free here). You will not need to install any additional software.

 

Q: What books do you have available?

A: We have a selection of books spanning multiple age groups and genres and we'll be adding to this on an ongoing basis. If you'd like to request a book please use our Title Request form.

 

Q: I can't access Booktrack Classroom at my school?

A: In order to use Booktrack Classroom within the school environment we require that the school allows traffic to the Booktrack site – this may require the system administrator to set up a number of exceptions within the school firewall. Click here for more details.

 

Q: I already have a login for Booktrack Studio, why can't I sign up for Booktrack Classroom?

A: Currently you must have separate logins for Booktrack Studio and Booktrack Classroom, which means both accounts cannot use the same email address. Therefore if you have already created an account on Booktrack Studio, you will need to create a new account on Booktrack Classroom with a new email address.

We are working on fixing this issue in the next couple of weeks. In the meantime, if you are having issues logging, don't hesitate to contact support@booktrackclassroom.com.